Refund and Returns Policy

We want you to be happy with your order. If something isn’t right, here’s how returns work.

Return Window

You have 30 days from the delivery date to request a return.

Eligibility

Items must be unworn, unwashed, and in original condition with tags attached. The following products are final sale and cannot be returned or exchanged:

• Essentials
• Collaborations
• Sale
• Underwear/boxer briefs/socks
• The California
• Athletics Footwear
• Sunglasses

How to Start a Return

Email support@essentialshoodieltd.com with your order number and the item(s) you’d like to return. We’ll send you return instructions and an address to ship to.

Return Shipping

Return shipping is paid by the customer unless the item arrived defective or incorrect, in which case we cover the cost.

Refunds

Once we receive and inspect your return, we’ll process your refund to your original payment method within 5–10 business days. You’ll receive an email confirmation once it’s issued.

Exchanges

Need a different size or color? Contact support@essentialshoodieltd.com and we’ll help arrange an exchange, subject to availability.

Questions

support@essentialshoodieltd.com | +1 347-917-2819